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Terms & Conditions

Terms and Conditions for Using DIVERSO HAIR™ Services

Welcome to DIVERSOHAIR.COM – the online store where you can find high-quality hair extensions and hair products. These terms and conditions define the rules for using our services, as well as the conditions for orders, delivery, and warranty. Please read them carefully before making a purchase.

I. General Provisions

  • DIVERSO HAIR™ offers products through its online store, and all users are bound by these terms. By clicking the "Buy" button, the customer confirms acceptance of these conditions.
  • The products presented on the website are a demonstration catalog, not a legally binding offer. Order confirmation constitutes a legally binding contract between the customer and DIVERSO HAIR™.

II. Delivery

  • The customer bears the risk of damage or loss during delivery, starting from the moment the goods are handed over to the courier. All goods must be carefully inspected upon receipt.
  • DIVERSO HAIR™ is not responsible for delays caused by courier companies and reserves the right to refuse delivery if items are out of stock.

III. Warranty Terms

  • If the product is provided with a warranty document by the manufacturer, the warranty terms are described within. Warranty service limitations may apply if visible transport damage is present.

IV. Prices and Payment

  • All prices include VAT but exclude transportation costs outside of Plovdiv, where delivery is free. For international orders, the customer is responsible for customs duties and other charges.

V. Customer Rights and Obligations

  • Users may view and order items, being responsible for the accuracy of the provided data.
  • The customer must comply with ethics and legal requirements when using the services.

VI. Rights and Obligations of the Merchant

  • DIVERSO HAIR™ has the right to modify the terms, products, and service features, notifying users accordingly.
  • The merchant is not responsible for losses caused by third parties or external factors.

VII. Personal Data and Confidentiality

  • DIVERSO HAIR™ protects users' personal data and does not share it with third parties, except as required by law or with explicit consent.

VIII. Amendments to the Terms and Conditions

  • The merchant reserves the right to amend the conditions and notify users of the changes. If users do not object, the new conditions are deemed accepted.