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Delivery Information

  • Delivery Terms from DIVERSO HAIR™

  1. Delivery within Bulgaria

    • All orders within Bulgaria are delivered via courier services from Econt and Speedy. Customers can choose delivery to an address, to the courier's office, or collect the order from our store in Sofia.
    • Delivery time: 1 business day or according to the courier's schedule for the respective location.
    • The delivery cost is not included in the product prices unless explicitly stated that the delivery is free.

  2. International Delivery

    • Orders to Romania and Greece are shipped with Econt and Speedy, while for Western Europe, we use DPD.
    • Delivery time: 3-5 business days for Western Europe.
    • For international orders, advance payment is required via bank transfer or credit/debit card.

  3. Payment Options

    • We accept payments via cash on delivery, bank transfer, credit/debit card, and installment purchases through TBI Bank.

  4. Other Conditions

    • DIVERSO HAIR™ is not responsible for delays caused by the courier or unforeseen circumstances.
    • Upon receiving the goods, the customer should carefully inspect the order, and if any damage is found, immediately inform the courier and our team.